Apple Repairs Derby | KRCS
Our stores
Our service centres
KRCS Derby, your local Apple Service Provider
We work with Apple to provide in warranty and out of warranty repairs, using only genuine Apple parts, fitted by Apple trained technicians. To verify our status with Apple click here.
The KRCS Derby Service Centre is located in our retail store in the Derbion Centre. We can offer repairs for iPhone, iPad, Mac, Apple Watch and iPod whether in or out of warranty. Devices older than 5-7 years may not have full parts availability.
To book an appointment for Mac, iPhone, iPad, Apple Watch or iPod, click here, select the device you are having issues with and follow the on-screen prompts.
More information about the repair process, from booking an appointment, to how it works when you visit us, can be found here.
KRCS are an Apple Authorised Service Providers (AASP). AASPs are part of a network of Apple-authorised businesses that provide comprehensive support and repair services for Apple products. AASPs employ Apple-certified technicians, who complete regular Apple training and assessments, so you can be confident you're getting help from qualified, experienced professionals.
Service FAQ
How long will an iPhone display/battery replacement take?
Provided all parts are in stock, we can complete a screen repair or battery replacement on an iPhone in 2-3 hours. Our technicians will be able to advise you once they've completed an initial assessment.
How much will my repair cost?
You can check out the cost of common repairs by visiting our support pages, for example iPhone repairs from £29 or Apple Watch repairs from £79. We will be able to confirm the price of your repair once our technician has completed the initial assessment.
Can you replace an iPad or Apple Watch battery?
These are viewed as sealed units and as such, in most cases we will need to arrange for a like-for-like replacement device from Apple. The whole unit replacement will be an "as-new device".
Do I need to book an appointment?
To ensure we give each customer the service they need and complete repairs in acceptable timeframes, we do need you to book ahead which you can do by clicking here.
What does it mean if my device is "vintage" or "obsolete"?
When Apple classify a device as vintage or obsolete, it can mean that parts are in short supply or in some cases no longer available from Apple. This means we may only be able to offer limited service options but we'll need to assess your device individually before advising on the best way to proceed with devices that are 5-7 years or older.
Address
KRCS DerbyDerbion
Derby
DE1 2PG
- Telephone: 01332 369 333
- Email: derby@krcs.co.uk
Opening Times
- Monday 9.00am - 6.00pm
- Tuesday 9.00am - 6.00pm
- Wednesday 9.00am - 6.00pm
- Thursday 9.00am - 6.00pm
- Friday 9.00am - 6.00pm
- Saturday 9.00am - 6.00pm
- Sunday 10.30am - 4.30pm
Holiday Opening Times
- 19th Dec 9.00am - 8.00pm
- 20th Dec 9.00am - 8.00pm
- 21st Dec 9.00am - 8.00pm
- 24th Dec 9.00am - 4.00pm
- 25th Dec Closed
- 26th Dec Closed
- 1st Jan Closed
| Mac Service | |
| iPhone Service | |
| Same Day iPhone Screen Replacement** | |
| iPad Service | |
| iPod Service | |
| Apple Watch Service | |
| Apple TV Service | |
| Beats Service |
**iPhone screen replacements where parts are out of stock are offered on an average 3 - 5 day turnaround.